User Group World Tour - BCUG/NAVUG, Amsterdam

Managing your Dynamics NAV / Business Central projects and upgrades internationally can be challenging, to say the least. With the complexity of technical, process, cultural, and organizational differences, it's always helpful to hear from others. Join this interactive discussion focused on the pitfalls, and opportunities, that can arise and identify some best practices and fresh ideas to address your organization's challenges.

Join us on this hands-on product journey through Dynamics ERP to Product Information Management (PIM) and Ecommerce, to external market places and channels - all the way through to becoming a click-and-collect order in the POS.

Third Coast Commodities is a physical commodities trader that connects vendors and buyers and providers for end-to-end logistics and fulfillment. In this case study, see how 3CC transformed their spreadsheet and email-based operations to a sophisticated platform leveraging Business Central with rich customizations using extensions, to enable their growth and equip their team do more every day!

These days, Microsoft Dynamics projects are nothing less than change projects! There is no avoiding the need for a clear vision and business goals, good internal communication, and real leadership involvement. Unfortunately, many Dynamics partners and their customers still consider their projects as technical projects, focusing on functions and features and customisations. With a typical organization's lack of experience with these projects and general distaste for change, projects are often disappointing and a waste of time, money and energy. Organizational Change Management is crucial for project success and ideally, this starts at your strategic level. We'll talk about the right way to approach change and how to address existing change deficiencies that are hindering your future success.

Many companies are rethinking how to implement EDI as part of their digital transformation strategy based on Microsoft Dynamics 365 Business Central.  The expectation is to conduct business more effectively and efficiently with customers, suppliers, logistics partners, and other trading partners.  However, companies are realizing that EDI solutions built in the past are incompatible with current ambitions. These historical approaches use technology that don't work with Microsoft Dynamics 365 Business Central, and a new approach can have long term development challenges.

One of the invaluable benefits of attending the BCUG/NAVUG World Tour is the opportunity to talk directly with the Microsoft development team. This focus group session will center on Microsoft's move to a new way of supporting users in their daily work, including significant changes to the Help features. Come talk to the architect behind this change, and let’s find out which options you have for customizing the Help for your purposes.